Are You Building A Business You Can Sell?

businessWhen you picture yourself in the future, what does that look like?  If you are an entrepreneur, an ideal would be to earn your living building a business you are passionate about and then one day sell it for a profit so you can retire comfortably, or go after your next big idea.

The Buy, Build, Sell Formula  

Entrepreneurs supply the willpower and are the driving force behind turning their dreams into reality.  As a business owner, are you following the buy, build, sell formula?  If you’re not, chances are you are cheating yourself out of money that you have earned.

People own businesses for many reasons, but the main goal is to make money. Owning and running a tourism business is very rewarding. It also comes with a specific set of challenges.  Entrepreneurs can find themselves having to focus on the day-to-day operations and often times need a little help planning for their business future. We at TIANS and NSTHRC want you to know that we are delighted to be a resource for you providing expert advice, support and contacts.    IAmEntrepreneur1024-copyConsulting the Experts

So, what’s the first step in having a profitable business? It certainly can’t hurt to consult with a financial advisor. We reached out to TIANS Member, and Chartered Accountant, Debi J. Peverill of SBR Communications Inc. and Peverill & Associates Inc., to ask her if she could share a bit of her expertise.

Ms. Peverill is a speaker, author, chartered accountant, consultant, coach, and all around wealth of information.  You may remember Debi as the dynamic facilitator of the Succession Planning workshops offered by TIANS, or as part of a panel presentation during the 2014 Tourism Summit.  She has written and published 12 books; the most recent being Ten Tax Traps to Avoid. We encourage you to subscribe to her information channels and connect with Debi if you are looking for expert financial advice.

Below, Debi. J Peverill touches on an important first step to think about when setting up your business for a successful sale in the future.

Debi Peverill

Debi Peverill

Why You Should Incorporate Your Business

By: Debi J. Peverill CA

Every business owner should know the answer to this question – Are you building a business you can sell?

Not every business will be sold when the current owner is ready to move on. There are businesses where if the current owner leaves, there is little value left in the business. There is nothing wrong with this scenario unless the business owner does not understand that they have not built a business that can be sold.

How is Your Business Set Up?

If you are building a business to sell then you need to consider whether your business should be incorporated. Most businesses follow a certain transition, the business starts as a partnership or proprietorship and as it grows incorporation takes place, then maybe you see a holding company and a family trust. A successful business is almost always incorporated.

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Tax Benefits of Incorporation

The advantages of incorporation are many and this article is only going to address the tax benefits. First of all, if you incorporate your business you are able to take your remuneration in the form of dividends rather than as personal business income or salary. Dividends are paid to shareholders and shareholders do not have to work in the business, so you have the opportunity to pay dividends to family members. These family members must be at least 18 years of age. This strategy is often referred to as income splitting.  A taxpayer in Canada who earns $60,000 a year pays more tax than two taxpayers who each earn $30,000. This is the advantage of income splitting.

Tax Savings Through Incorporation  

Another advantage will be the tax savings that occur when a business owner sells the shares of their business rather than selling the assets of their business. Canada has an exemption for the sale of small business shares. This exemption used to be $500,000 and has been increased to $800,000 and is now indexed so each year this exemption will increase. What this means is – if you sell your shares to a new owner – you will not pay any personal income tax until your gain is more than $800,000. Each person in Canada has this exemption so if you and your spouse each own shares of your corporation then you can sell the shares of your business for $1.6 million. This should be on your list of things to do. Build a business that is worth $1.6 million, you and spouse sell the shares and keep all the money. If you sell the assets of your business then you do not have this exemption. If your business is not incorporated you have no choice but to sell the assets because you have no shares!
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The Main Reason a Business Becomes Incorporated  

When your business is incorporated the corporation pays tax on the money that is left in the corporation and you pay personal income tax on the money that you take out of your business. This is an advantage, as you can control the amount of income tax that you pay personally, simply by leaving money in the business. If your business is not incorporated you pay income tax on the profit earned by the business. You have no control over how your business profits are taxed. The corporate form allows you to pay dividends or salaries. You can take all the income earned by the corporation out as salary and pay personal tax on this income. Or you can leave all the income in the business and only pay corporate tax. The corporate income tax rates in Canada are much lower than personal tax rates. This is the main reason that a business gets incorporated. This way they pay less income tax.  Corporate income tax rates are approximately 15% whereas a person can pay nearly 50% tax. I have yet to meet the person who wants to pay a lot of income tax.

Are You Making Money?

The advantages of incorporation apply mainly to successful businesses. You have to be making money before saving tax is an option. If your business is profitable then income splitting will be a huge benefit and, thinking long term, you will want to avoid paying income tax on the sale of your business.

Business owners should consult with their financial advisors and consider whether incorporation is the right choice for their business.

To learn more about incorporation and other ways to save money for your business check out Debi’s book Ten Tax Traps to Avoid. Tex-Tax-Traps best quality

Written by: Jennifer Falkenham 

Top 5 Reasons to Tap into Our Technology Project

Today’s customer is using technology to research and choose the places they will visit. To stay competitive, Tourism operators must use technology to showcase their product and sell the Nova Scotia experience. No matter what your level of understanding is with technology, we can help you.

TIANS coordinates a range of professional development programs for the industry intended to support competitiveness. In 2014, we launched the Nova Scotia Technology Project in partnership with the Nova Scotia Tourism Agency to assist business operators in understanding better ways to use technology to promote their unique products and experiences. Through workshops, webinars, and one-on-one tailored mentoring support, we are providing businesses with the tools needed to compete in the digital tourism channels which today’s visitors are using more and more to make their travel decisions.

Tomorrow marks the fifth and final week of our free Webinar Wednesday series. If you haven’t signed up, you may do so here. To view webinars you may have missed, visit the TIANS YouTube channel.

Below, we present the top five reasons that you as a tourism professional should tap into the TIANS Technology Project.

1.  You don’t know what you don’t know.

We can assist you to understand ways to better use technology to promote the unique experience you offer to visitors. Your Technology Project mentoring session will be tailored to answer your questions about what technology is out there for you, what may be the best fit for your business, and how to use it to be most effective. Your take away will be a strategic plan for your business that will be workable no matter what your technology level.

Baddeck Technology Workshop

Baddeck Technology Workshop

2.  If you’re not managing your online reputation, someone else is!

You can’t be an ostrich and bury your head in the sand. Conversations about your business are happening online, so you must be part of the conversation.  In fact, instead of being part of the conversation, you should be leading it. We can show you ways to do this that have been proven to be successful for operators.

3.  The price.

For a minimal investment, you can get a big return by implementing what you learn.  Technology mentorship one-on-one sessions are $75.  What do you get for your investment? An expert will come to your business and discuss in detail the topics you are interested in, give you information you may not know, and assist in putting together a plan to go forward. The five group based workshops we have facilitated in the past three weeks have cost $20 – $30 per attendee, per workshop for all participants. That’s an amazing deal.

Cheticamp Technology Workshop

Cheticamp Technology Workshop

4.  Connections, contacts, and collaboration.

The Technology Project is one avenue of many that you can use to benefit from the relationships cultivated through your provincial association. Being a part of TIANS, and participating in one of our Technology Project initiatives, ensures you have the opportunity to partake in knowledge sharing with other tourism businesses and professionals.  We have trusted suppliers ready to assist you to grow your business through their products and expertise, as well as discounts for you on products and services that are exclusive to TIANS.  There are experts in every field ready to connect with you and share their knowledge for success.

Sydney Technology Workshop

Sydney Technology Workshop

5.  We know Nova Scotia tourism.

We understand that operating a tourism business can be challenging; you are busy and where you spend your time is precious.  As the Voice of Tourism in Nova Scotia for over 37 years, we know about tourism businesses and how they work. There’s no need to reinvent the wheel. We are delighted to be a resource for you providing expert advice, contacts and support in any way we can. Use us!

Contact us today for more information. Or to coordinate your own mentoring session, set up a group workshop, or access one of our informative webinars.

Written by: Jennifer Falkenham 

Nova Scotia, Your Year-Round Destination

Fishing guide and instructor Ron Seney, left, congratulates Frank Hawkins on catching his second trout of the day at Sucker Lake in Upper Northfield.

Fishing guide and instructor Ron Seney, congratulates Frank Hawkins on catching his second trout of the day at Sucker Lake in Upper Northfield.

The luxury of living in a climate with four distinct seasons is that there are many different types of activities to partake in.  Snow, ice, and cold weather periods are typical conditions of winter in Nova Scotia. With a little innovation and imagination, you can have a blast enjoying what nature provides us with at this time of year.

Winter activities can be exciting and refreshing for visitors not accustomed to the climate. As locals, winter recreational activities are a way of life and we know how to make the most of them by taking advantage of the weather. Tourism Operators throughout the province are experts on their regions and how to experience the best of what a colder climate offers; things like spending a day at the maple syrup farm and restaurant at Sugar Moon Farm in Earltown, warming yourself by the fire at a one-day to one-week blacksmith course at Firehouse Ironworks in Cape Breton, and opening the tickle trunk at DeBarres Manor Inn in Guysborough to use the props to build a snowman. Of course traditional activities are not to be missed; like snow shoeing, skating, sledding or sleigh rides, and taking in the beauty of the province through winter walking and driving in all areas.

Digby, NS

Digby, NS

There’s another wonderful thing about having a varying climate through the year. Your favourite activities can not only continue, but they can be taken to the next level. Take fishing for example. Nova Scotia’s recreational and sport fishing is world-renowned.  Fishing here in the winter brings a unique and satisfying twist from within the other seasons. Today’s blog post focuses on the experience of Ice Fishing in rural Nova Scotia.

TIANS newest member Ron Seney, President of Sentinel Safety Consultants Limited is a licensed Guide Instructor and a Director of the N.S. Guides Association.  Licensed guides use their knowledge to provide you with an experience you won’t soon forget.  The South Shore Breaker published an article about Ron Seney and the adventure that is Ice Fishing in Nova Scotia. We would like to share that with you today. We encourage you to visit Nova Scotia year-round to experience everything available here within each of the four seasons.

Hants Co., NS

Hants Co., NS

COLD COMFORT FOR ICE FISHING EXPEDITIONS by Peter Simpson

Fishing guide and instructor Ron Seney, left, congratulates Frank Hawkins on catching his second trout of the day at Sucker Lake in Upper Northfield. Like Seney, Hawkins has been ice fishing since he was a teenager. (Peter Simpson)

It wasn’t so long ago that ice-fishing tournaments were a big deal on the LaHave River estuary. They were major events — a weekend of fun activities, including a dance. It wasn’t unusual to see 30 to 40 huts on the ice, many tricked out with all the comforts of home.

Winsdor, NS

Winsdor, NS

But ice huts, tricked out or basic, have become a fond, yet distant memory, partly because of wide variances in ice thicknesses during the past several years, creating unsafe conditions. The Canadian Red Cross considers six inches of ice to be a safe surface for fishing.

But there are still some local hardy souls who don’t mind enduring frosty weather and trudging out onto frozen lakes for a chance to hook a tasty speckled trout, rainbow trout or perch.

Located in Upper Northfield, Sucker Lake was the scene recently for the first of a series of ice-fishing learning experiences presented by the LaHave River Watershed Enhancement Foundation and the Municipality of the District of Lunenburg Recreation Department. The Lunenburg County Wildlife Association stocks the lake with trout and plows the off-road parking area.

Sucker Lake, Lunenburg Co., NS

Sucker Lake, Lunenburg Co., NS

Registered Nova Scotia hunting and fishing guide Ron Seney said future events will include seminars on the equipment required, techniques, safety considerations and preparing fish for cooking. Registration numbers will be limited to allow ample time for one-to-one instruction.

Seney, 71, has been ice fishing since his teens, but he doesn’t consider himself a sportsman.

“I don’t believe in harassing fish by catching and releasing them. I catch them, then eat them. With lots of Omega 3, fish are a key staple in my diet. Getting out in the fresh air is a bonus,” he said.

Pictou Co., NS

Pictou Co., NS

Seney said ice fishers should be aware of weather conditions, which can change dramatically, and wear several layers of clothing so they can shed a layer or two and put them back on later if needed.

“My personal recommendation is that at least two people should go on the ice together, and let family or friends know where you are going and when you expect to be home,” he said.

Other tips offered by Seney and his fishing-guide colleagues include:

  • Pack a throw line in your backpack. It could save a life.
  • Carry a cellphone to obtain weather updates, and for summoning help if needed.
  • Record a nearby civic address so emergency responders have a reference point to locate you.
  • Bring a thermos containing coffee, tea or hot chocolate, and high-carb snack food.
  • Carry out what you take onto the ice, and be a good sport and pick up garbage left by others.
  • Ensure your ice-auger blade is sharp and keep the blade capped between uses.
  • Be cognizant of your physical limitations and don’t exceed them.
  • Carry a basic first-aid kit, including a lightweight emergency blanket.

    Cape Breton, NS

    Cape Breton, NS

Frank Hawkins of Bayport is a veteran ice fisherman who stood out from the half-dozen or so guys on the scenic lake when Seney’s group showed up. Hawkins was sitting contentedly on a padded seat attached to fold-out planks on old skis. The planks function as wind breaks behind the seat. When collapsed and placed flat, the entire contraption becomes a sleigh to transport the fishing gear.

Like Seney, Hawkins has been ice fishing since he was a teenager. “I do it for the relaxation and the fresh air. I get to talk to different people, maybe give them advice. I like being on the lake so I’ll sit here all day if I have to, while other days I’ll catch my two fish in half an hour,” he said.

Cape Breton, NS

Cape Breton, NS

Hawkins took about an hour to catch his two trout that day. He believes science and luck combine to ensure he goes home with supper in the cooler. “I use this to gauge the best time to fish,” he said, revealing a compact, hand-hand barometer. “Some old timers say it’s no good fishing when there’s an east wind. Pressure, not wind, is the best indicator for me, so I watch my barometer.”

According to Hawkins, the fish prefer a high-pressure system. “High pressure gives me good faith to go fishing. If it’s low I’ll go anyway but I won’t have as much faith in catching a fish,” he said.

Although they were not part of Seney’s group, Rhodes Corner residents Cole Baker and friend Nick Corkum, both 24, were ice fishing for the first time and, despite intermittent snow flurries and a rookie miscue, they were happy to sit on their upside-down pails and enjoy this new experience.

Blockhouse, NS

Blockhouse, NS

“We tried to cut a hole in the ice with an axe, and we weren’t doing so good. Fishing guide Billy Hirtle saw us struggling and brought over an auger and drilled two holes. He shared some tips on techniques and kinds of bait to use. It was good to learn from such an experienced guy,” said Baker.

The day’s bragging rights were claimed by Corkum. “I caught the first fish, and Cole is still waiting for a nibble. It’s a good time, and I’m definitely coming back to the lake,” he said.

Baker laughed off the good-natured one-upmanship from Corkum. “I’m not completely a novice since I’ve fished for bass during the past two summers. I always wanted to try ice fishing so here we are today, our first time on the ice.” said Baker.

“We went from full sun to snow in a matter of minutes today, but the weather is not a problem as long as you dress for it. I’m enjoying it. I guess you could say I’m hooked,” he said.

For details on Lunenburg County ice-fishing programs, call the Recreation Dept. at 902-541-1343.

West Hants, NS

West Hants, NS

Written by: Jennifer Falkenham 

Members in Your Neighbourhood – Sweet Spot Chocolate Shop

Having a career that you love is a reality. Tourism careers give you the ability to turn innovation into action while expanding your knowledge and skill set as you work toward success. Through this blog series, we want to share with you a non-filtered, first hand glimpse, into the many career opportunities the Nova Scotia tourism industry affords you.  Shopping is an important part of the tourism experience and many businesses have developed their products to complement that experience. Successful retailing is often rooted in the growth of innovative businesses that serve local residents and visitors. Such is the case with today’s interview focus; retail business Sweet Spot Chocolate Shop in Elmsdale, Nova Scotia.

SweetSpotNancy and Greg McTiernan opened their business in 2006 and continue to operate it with one goal in mind; to create extraordinary chocolates where the commitment to quality, detail and outstanding taste comes through with every bite. Sweet Spot Chocolate Shop offers handcrafted premium chocolates, truffles, fudge and specialty items using traditional candy making techniques and only the finest ingredients.  Their chocolates are available for purchase individually or in a variety of boxed sizes, gift baskets and a wide variety of moulds. You can have them create a one-of-a-kind accent on your special occasion, or make a lasting impression with a corporate gift. Valentine’s Day is next week; why not buy local and support Nova Scotia business owners?  Sweet Spot Chocolate Shop has many delicious ways to express yourself through chocolate.

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Our interviewee, Nancy McTiernan, gets satisfaction from working with her hands to make a quality product to share with people in her community and the world. Here are Nancy’s thoughts about the business of tourism and being owner and operator at Sweet Shop Chocolate Shop:

1.  How long were you running your business before you started paying yourself? What strategies did you use for the first few months/years to ensure economic stability?

It was a few years before we started to pay ourselves. 

The strategies we used were simple, we learned to live on less, only bought things that were absolutely necessary and  made do with what we had.

2.  What are some of the unexpected business challenges you face as a business owner? What strategies do you use to navigate through these challenges and come out successful?

One of the challenges was the negativity from people who didn’t think that a chocolate shop would survive in Elmsdale; we just stopped telling people what we were doing and let the business evolve.  Another challenge was funding; there  was no help there. We just had to keep working and proving ourselves and eventually the bank gave us a small loan for a piece of equipment.

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3.  Can you share with us one of the pleasant surprises you encounter through your business on a day-to-day basis?

One of the surprises is how happy people are when they come into our shop. 

4.  What would you consider to be the best business investment you have made on behalf of Sweet Spot Chocolate Shop?

The best business investment we have made was to educate ourselves on not only how to make the product but on how to operate a small business. We never stop educating ourselves.

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5.  How many employees do you have? What strategies are you using to find and retain your employees?

We have 2 part-time and 2 full-time, plus Greg and myself. The strategies we use to find and keep employees are:

  1. All the chocolate you can eat
  2. Flexible scheduling
  3. Some health insurance benefits
  4. Fun, relaxing work environment

6.  What are your businesses three highest expenses?

Ingredients, employees, rent.

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7.  Did you automatically make the connection between Sweet Spot Chocolate Shop being a part of the tourism industry? If not, what was it that assisted in making the connection for you?

Yes we immediately made the connection to be part of tourism. People will come from everywhere to get good chocolate.

8.  Is there a current issue or trend in the Nova Scotia tourism industry that is impacting your property? Is it a positive or negative impact?

Negative impact – Lack of highway signage to get people off the highway and into the smaller communities where tourism is.

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9.  Why does everyone need to come to and experience the products at Sweet Spot Chocolate Shop?

Everyone needs to come to The Sweet Spot Chocolate Shop to experience the fresh, handcrafted, quality products that are made on site. 

10.  What is your favourite chocolate? Which one do you recommend to first-timers to your shop?

My favorite chocolate is the Cappuccino Meltaway and Greg’s favorite is the Dark Chocolate Orange Crème. We recommend first timers try the caramel; it is our most popular piece.

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11.  What are you most excited about for the future of Sweet Spot Chocolate Shop?

Expanding and bringing our product to more people. Online shopping coming soon!

12.  If someone asked for your advice about owning a business and you only had a few minutes to give them your best tip, what would it be?

Education, watch your spending, be prepared to work and have no days off and avoid being overly optimistic about your market. 

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13.  As a TIANS member, are you aware of the benefits offered to assist in reducing operating costs? If so,  are there any that you are using?

Yes, we are aware of the benefits and we are currently using the free technology assistance program for members.

14.  Is there any further information about Sweet Spot Chocolate Shop that you would like to share with our readers?

We do a lot of custom work for companies, large and small as well as weddings and events.

943342_618713434831971_255742416_nWritten by: Jennifer Falkenham

Overview of the 2014 Tourism Summit – Tourism Works for Nova Scotia

“With the release of the Now or Never Report, and a bold target of doubling tourism revenues over the next decade, the next three days are committed to exploring ideas and sharing perspectives on how we can better position tourism to meet this goal,” says Glenn Squires, TIANS Chairman, speaking at the 2014 TIANS Tourism Summit Welcome Reception.

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The 37th Annual TIANS Tourism Summit – Tourism Works for Nova Scotia- brought tourism stakeholders together with one interest in mind, and that is the success of Nova Scotia’s tourism industry.  Over 500 delegates representing all five sectors of Nova Scotia’s tourism industry convened in Halifax on November 23-25, 2014 for the Summit; the most significant tourism event of the year.  Hosted at the World Trade and Convention Centre, and sponsor member properties, TIANS was pleased to engage tourism industry delegates and act as a conduit for communication, innovation and celebration.

TIANS worked diligently to put together a valuable agenda for this year’s Tourism Summit that addressed both present and future business needs for the industry. While networking with peers, delegates attended the Marketplace to connect with industry suppliers, partook in inspirational keynote speakers, and chose from a bevy of education sessions to arm them with information applicable to the business climate for the upcoming season and beyond. In true maritime fashion, we scheduled time to celebrate being a part of the best industry in Nova Scotia during the Welcome Reception, Kitchen Party, and Crystal Tourism Awards of Excellence Gala dinner. Delegates even got a jump on their Christmas shopping through the Silent Auction that generously raised over $7000 toward Tourism Scholarships.  Attendees participated in this three-day working vacation while enjoying first-class food, beverages, and entertainment throughout.

Through a captivating line up of international and local keynote speakers, delegates were re-energized. Our international keynote speakers both had common underlying themes relevant to today’s business environment; social entrepreneurship and the importance of sustainable business models that serve the community. Bruce Poon Tip, Founder of G Adventures, motivated us as he told his story of growing the largest travel company in the world by staying rooted in social innovation and using change as a catalyst for business growth.  Our second keynote, Mark Brand, a Social Entrepreneur and Restaurateur, inspired the crowd. Mark shared his journey of how he owns and operates seven successful businesses through continually altering his perspective, embracing change, and leveraging opportunities. Delegates were left with core messages about achieving success by pushing beyond the status quo, aligning your value systems with your business practices, and the best ways to tell people about it.

The local lineup of speakers at the Tourism Summit was equally impressive. Glenn Squires, TIANS Chairman and CEO of Pacrim Hospitality Services, gave a stirring inaugural speech during the Chairman’s Luncheon that talked about game changers for tourism. These conversations may not always be comfortable, but they are necessary for our industry’s advancement and sustainability. The Nova Scotia Tourism Agency reviewed their 2014 marketing strategy and presented their plan for 2015.  The Honourable Michel Samson, Minister of Economic and Rural Development and Tourism, and the Honourable Diana Whalen, Deputy Premier of Nova Scotia addressed the delegates and networked. The Honourable Monte Solberg, Principal of New West Public Affairs, spoke about the ways in which industry and government can work together toward the same goals.

The 2014 Tourism Summit concluded with a grand finale celebration; the Crystal Tourism Awards of Excellence Gala Dinner.  It’s here that we gathered to showcase those individuals and businesses who are true leaders in tourism. Nine Crystal Tourism Awards of Excellence were presented. The winners this year were:

  • Donald Wallace – Alastair and Frances Campbell Tourism Achievement Award
  • NovaScotian Crystal – Tourism Business of the Year Award
  • Scotiabank Bluenose Marathon – Ambassador Award
  • Wolfville Magic Winery Bus Tour – Tourism Innovator Award
  • Wendy Swedlove – Human Resource Leadership Award
  • Cape Breton Centre for Craft & Design – Parks Canada Sustainable Tourism Award
  • Gail Montgomery – Golden Hospitality Award
  • Eldon George – Tourism Champion
  • Organizing Committee, Sherbrooke Village Old Fashioned Christmas– Community Service Award

Also presented were the 2014 Pineapple Awards – a celebration of our Pride in Service and of the individuals who go above and beyond to enrich visitor experiences. Throughout the year, visitors to Nova Scotia complete Pineapple Awards ballots located in hundreds of establishments throughout the province. The winners this year were:

  • Glen Morrison – Hampton Inn by Hilton, Membertou
  • Liz Ingram-Chambers – Le Bistro By Liz, Halifax
  • Tish Moses – Yarmouth Visitor Information Centre, Yarmouth

Working with partner associations and stakeholders, TIANS is committed to representing the best interests of the Industry; enhancing and supporting the development of a competitive business environment; advocating on issues critical to the Industry’s success; and most importantly, leading Nova Scotia’s most promising economic sector.

*Published article in Eastern Hotelier Magazine. Written by: Jennifer Falkenham

2014 Tourism Summit – Tourism Works for Nova Scotia – Photo Blog 5

The 2014 Tourism Summit concluded with a grand finale celebration; the Crystal Tourism Awards of Excellence Gala Dinner.  We gathered at the Grand Ballroom at the World Trade and Convention Centre in Halifax to showcase those individuals and businesses who are true leaders in tourism. Nine Crystal Tourism Awards of Excellence were presented.

Also presented were the 2014 Pineapple Awards – a celebration of our Pride in Service and of the individuals who go above and beyond to enrich visitor experiences. Throughout the year, visitors to Nova Scotia complete Pineapple Awards ballots located in hundreds of establishments throughout the province.

We invite you to share your photos and videos of the 2014 TIANS Tourism Summit on our facebook page or through our twitter handle. On behalf of the board and staff at TIANS and NSTHRC, we would like again to thank all of the attendees, speakers, and sponsors for making the 2014 TIANS Tourism Summit a success!CrystalAwards ticket image

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

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Crystal Tourism Awards of Excellence Reception

Bob Sime, Master of Ceremonies

Bob Sime, Master of Ceremonies

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Mo Kenny Entertaining at the Crystal Tourism Awards of Excellence Gala Dinner

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Mr. Eldon George – Tourism Champion

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Wolfville Magic Winery Bus Tour – Tourism Innovator Award

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Organizing Committee, Sherbrooke Village Old Fashioned Christmas– Community Service Award

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Ms. Wendy Swedlove – Human Resource Leadership Award

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Loretta Buchanan accepting for Mr. Donald Wallace – Alastair and Frances Campbell Tourism Achievement Award

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Scotiabank Bluenose Marathon – Ambassador Award

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NovaScotian Crystal – Tourism Business of the Year Award

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Ms. Gail Montgomery – Golden Hospitality Award 

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Cape Breton Centre for Crafts & Design – Parks Canada Sustainable Tourism Award 

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The Honourable J.J. Grant, CMM, ONS, CD (Ret’d), Lieutenant Governor of Nova Scotia

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Pineapple Award Winner Glen Morrison, Hampton in by Hilton Cape Breton

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Pineapple Award Winner Liz Ingram-Chambers, Le Bistro by Liz Halifax

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Pineapple Award Winner Tish Moses, Yarmouth VIC

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Loretta Buchanan accepting for Mr. Donald Wallace – Alastair and Frances Campbell Tourism Achievement Award

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Organizing Committee, Sherbrooke Village Old Fashioned Christmas– Community Service Award

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Cape Breton Centre for Craft & Design – Parks Canada Sustainable Tourism Award

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Wolfville Magic Winery Bus Tour – Tourism Innovator Award

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Ms. Gail Montgomery – Golden Hospitality Award

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Mr. Eldon George – Tourism Champion

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Ms. Wendy Swedlove – Human Resource Leadership Award

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NovaScotian Crystal – Tourism Business of the Year Award

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Scotiabank Bluenose Marathon – Ambassador Award

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Kevin Davison Entertaining at the Crystal Tourism Awards of Excellence Gala Dinner

Written By: Jennifer Falkenham 

2014 TIANS Tourism Summit – Tourism Works for Nova Scotia – Photo Blog 4

The fourth photo blog in our 2014 TIANS Tourism Summit – Tourism Works for Nova Scotia series focuses on day three; Tuesday, November 25th. Don’t forget that you can download copies of the Tourism Summit presentations on the conference website under the Sessions tab.

We invite you to share your photos and videos of the 2014 TIANS Tourism Summit on our facebook page or through our twitter handle. Stay tuned to the Voice of Tourism Blog for the photos from the Tuesday evening finale event; the Crystal Awards of Excellence Gala Dinner!

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TIANS Chair Glenn Squires introducing the Honourable Diana Whalen, Deputy Premier to the Province of Nova Scotia

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Industry Breakfast Keynote Address : Honourable Diana Whalen, Deputy Premier to the Province of Nova Scotia – WTCC

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Industry Breakfast Keynote Address : Honourable Diana Whalen, Deputy Premier to the Province of Nova Scotia – WTCC

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Industry Breakfast Keynote Address : Honourable Diana Whalen, Deputy Premier to the Province of Nova Scotia – WTCC

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Industry Breakfast Keynote Address : Honourable Diana Whalen, Deputy Premier to the Province of Nova Scotia – WTCC

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Industry Breakfast Keynote Address : Honourable Diana Whalen, Deputy Premier to the Province of Nova Scotia – WTCC

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Keynote Speaker: Mark Brand, Social Entrepreneur and Restaurateur – WTCC

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Keynote Speaker: Mark Brand, Social Entrepreneur and Restaurateur – WTCC

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Keynote Speaker: Mark Brand, Social Entrepreneur and Restaurateur – WTCC

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Keynote Speaker Session with Mark Brand, Social Entrepreneur and Restaurateur – WTCC

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Keynote Speaker: Mark Brand, Social Entrepreneur and Restaurateur – WTCC

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Networking with Mark Brand, Social Entrepreneur and Restaurateur – WTCC

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Part of the TIANS team and Jose Cabrita

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Taste of Nova Scotia Educational Session – WTCC

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Educational Session – WTCC

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Darlene Grant Fiander, Penny Squires, Honourable Diana Whalen, Glenn Squires

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Networking – WTCC

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Networking – WTCC

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Networking with the Honourable Diana Whalen – WTCC

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Networking with Mark Brand, Social Entrepreneur and Restaurateur – WTCC

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Silent Auction Bid Boards – WTCC

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Silent Auction Bid Boards – WTCC

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Ice Cream Social – WTCC

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Educational Session Panel Presentation with Q & A – WTCC

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Educational Session Panel Presentation with Q & A – WTCC

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Keynote Speaker: Honourable Monte Solberg – Casino Nova Scotia

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Keynote Speaker: Honourable Monte Solberg – Casino Nova Scotia

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Taste of Nova Scotia Prestige Award Luncheon – Casino Nova Scotia

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Taste of Nova Scotia Prestige Award Winners – Casino Nova Scotia

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Charlotte Lane & Cora Beck, Server of the Year – Casino Nova Scotia

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Lia Rinaoldo, Culinary Ambassadors of the Year – Casino Nova Scotia

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Micheal Howell & Lia Rinaldo, Culinary Ambassadors of the Year – Casino Nova Scotia

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Avondale Sky 2013, Bliss Consumer Product of the Year – Casino Nova Scotia

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Avondale Sky 2013, Bliss Consumer Product of the Year – Casino Nova Scotia

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Cora Beck, Charlotte Lane, Server of the Year – Casino Nova Scotia

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Cora Beck, Charlotte Lane, Server of the Year – Casino Nova Scotia

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Grand Pre Wines, Supplier of the Year – Casino Nova Scotia

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Tideview Cider, Innovative Product of the Year – Casino Nova Scotia

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Taste of Nova Scotia Prestige Award Luncheon – Casino Nova Scotia

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Fleur De Sel, Restaurant of the Year, Chef Inspired Fine Dining – Casino Nova Scotia

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Ted Grant, NSCC, Taste of Nova Scotia Prestige Award Luncheon – Casino Nova Scotia

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Brooklyn Warehouse, Restaurant of the Year, Chef Inspired Casual Dining – Casino Nova Scotia

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Taste of Nova Scotia Prestige Award Luncheon – Casino Nova Scotia

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The Lobster Shack, Restaurant of the Year, Essence NS – Casino Nova Scotia

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The Lobster Shack, Restaurant of the Year, Essence NS – Casino Nova Scotia

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Janice Ruddock,Taste of Nova Scotia Prestige Award Luncheon – Casino Nova Scotia

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Taste of Nova Scotia Prestige Award Luncheon – Casino Nova Scotia

Written By: Jennifer Falkenham

2014 TIANS Tourism Summit – Tourism Works for Nova Scotia – Photo Blog 3

The third installment of our 2014 TIANS Tourism Summit – Tourism Works for Nova Scotia photo blog series focuses on day two; Monday, November 24th, 2014. Copies of the Tourism Summit presentations can be found on the conference website under the Sessions tab.

We invite you to share your photos and videos of the 2014 TIANS Tourism Summit on our facebook page or through our twitter handle. Stay tuned to the Voice of Tourism Blog in the coming days for more photos from the event!

 

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Beginning of the Second Day of the TIANS Tourism Summit

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Opening Musical Performance by The Stanfields

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Opening Musical Performance by The Stanfields

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Opening Musical Performance by The Stanfields

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Opening Musical Performance by The Stanfields

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Opening Musical Performance by The Stanfields

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Opening Musical Performance by The Stanfields

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TIANS Chair Introducing Keynote Speaker Presentation – Making Tourism Work – Bruce Poon Tip, G Adventures

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Keynote Speaker Presentation – Making Tourism Work – Bruce Poon Tip, G Adventures

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Keynote Speaker Presentation – Making Tourism Work – Bruce Poon Tip, G Adventures

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Educational Session – WTCC

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Educational Session, Panel Presentation with Q & A – WTCC

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Registration Desk with Part of the TIANS Team and NSCC Student Volunteers- WTCC

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Nutrition Break – WTCC

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Part of the TIANS Team – WTCC

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Delegates – WTCC

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Lynn McDonagh Hughes, NSTHRC Manager Operations – WTCC

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Darlene Grant Fiander, TIANS President – WTCC

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Chairman’s Luncheon – WTCC

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Chairman’s Luncheon – WTCC

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Chairman’s Luncheon – WTCC

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Chairman’s Luncheon – WTCC

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Chairman’s Luncheon – WTCC

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Chairman’s Luncheon – WTCC

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Chairman’s Luncheon – WTCC

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Chairman’s Luncheon – WTCC

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Networking – WTCC

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Networking – WTCC

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Delegates – WTCC

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Networking – WTCC

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Nova Scotia Tourism 2015 Presentation – Patrick Sullivan, CEO of the Nova Scotia Tourism Agency

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Nova Scotia Tourism 2015 Presentation – WTCC

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Nova Scotia Tourism 2015 Presentation – WTCC

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Minister’s Address, Honourable Michel Samson, Minister of Economic and Rural Development and Tourism – WTCC

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Nova Scotia Tourism 2015 Presentation – Patrick Sullivan, CEO of the Nova Scotia Tourism Agency

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Questions from the floor at the Nova Scotia Tourism 2015 Presentation – WTCC

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Nova Scotia Tourism 2015 Presentation – WTCC

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Nova Scotia Tourism 2015 Presentation – WTCC

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Questions from the floor at the Nova Scotia Tourism 2015 Presentation – WTCC

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Donation for a draw to award a TIANS Tourism Summit Delegate a $5000 Marketing Package from Transcontinental Nova Scotia Media Group

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

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Kitchen Party at Murphy’s the Cable Warf – Monday Evening

Written By: Jennifer Falkenham

2014 TIANS Tourism Summit – Tourism Works for Nova Scotia – Photo Blog 2

We are pleased to present the second 2014 TIANS Tourism Summit – Tourism Works for Nova Scotia photo blog. This set of photos are from the Sunday, November 23rd, 2014 Welcome Reception and Marketplace that took place at Casino Nova Scotia, Halifax.

We invite you to share your photos and videos of the 2014 TIANS Tourism Summit on our facebook page or through our twitter handle. Stay tuned to the Voice of Tourism Blog in the coming days for more photos from the event!

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Written by: Jennifer Falkenham

2014 Tourism Summit – Tourism Works for Nova Scotia – Photo Blog 1

On behalf of the board and staff at TIANS and NSTHRC, we would like to thank all of the attendees, speakers, and sponsors for making the 2014 TIANS Tourism Summit a success! The energy during this years event was outstanding. It’s always a pleasure to host 600 tourism professionals from around the province and facilitate the industry’s immersion in the enterprise of tourism.

A picture speaks a thousand words. So this year, we will be showcasing the Tourism Summit through photo and video blogs.   This first Tourism Summit blog is comprised of personal photos taken throughout the three day event in Halifax from November 23-25, 2014.

We invite you to share your photos and videos of the 2014 TIANS Tourism Summit on our facebook page or through our twitter handle. Stay tuned to the Voice of Tourism Blog in the coming weeks for more photos from the event!

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Reception Desk

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Student Session – Sunday

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New Member Meet & Greet – Sunday

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New Member Meet & Greet – Sunday

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New Member Meet & Greet – Sunday

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The Brood – Sunday Opening Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Gary Moore, Casino NS – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Scott MacAulay, Cape Breton Resorts – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Sunday Welcome Reception – Casino NS

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Vendor Marketplace – Sunday Welcome Reception

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Sunday Welcome Reception – Casino NS

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Silent Auction Table – Sunday Welcome Reception

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Sunday Welcome Reception — Casino NS

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WTCC – Monday

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Nutrition Break – WTCC Monday

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Chairman’s Luncheon – WTCC Monday

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Chairman’s Luncheon – WTCC Monday

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Communities in Bloom Draw

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WTCC Monday – Convening for Educational Sessions

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WTCC Monday – Conviening for Educational Sessions

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Opening Musical Performance – WTCC Monday

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Opening Musical Performance, The Stanfields – WTCC Monday

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Opening Musical Performance, The Stanfields – WTCC Monday

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Opening Musical Performance, The Stanfields – WTCC Monday

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Opening Musical Performance, The Stanfields – WTCC Monday

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Keynote Presentation “Making Tourism Work”, G Adventures, Bruce Poon Tip – WTCC Monday

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Keynote Presentation “Making Tourism Work” – WTCC Monday

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Minister’s Address Honourable Michel Samson, Minister of Economic and Rural Development and Tourism – WTCC Monday

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Minister’s Address Honourable Michel Samson, Minister of Economic and Rural Development and Tourism – WTCC Monday

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Nova Scotia Tourism Agency Session – WTCC Monday

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Ice Cream Social – WTCC Monday

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Ice Cream Social – WTCC Monday

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Educational Session

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Silent Auction Board – WTCC Monday

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Some of the Silent Action Items

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Educational Session

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Educational Session – Panel Presentation and Q & A

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Educational Session – Panel Presentation and Q & A

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Nutrition Break – WTCC

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Kitchen Party at Murphy’s the Cable Warf – Monday

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Industry Breakfast – WTCC Tuesday

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Honourable Dianan Whalen, Deputy Premier of NS – WTCC Tuesday Breakfast

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Honourable Dianan Whalen, Deputy Premier of NS – WTCC Tuesday Breakfast

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Keynote Presentation “The Impact of an Unconventional Solution”, Mark Brand – WTCC Tuesday

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Keynote Presentation “The Impact of an Unconventional Solution”, Mark Brand – WTCC Tuesday

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Nutrition Break – WTCC Tuesday

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First Year Student Volunteers – NSCC Campuses

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Nutrition Break – WTCC Tuesday

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Nutrition Break – WTCC Tuesday

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Nutrition Break – WTCC Tuesday

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Educational Session – WTCC Tuesday

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Nutrition Break

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Nutrition Break

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Nutrition Break

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Taste of NS, Luncheon and Prestige Awards – Casino NS Tuesday

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Taste of NS, Luncheon and Prestige Awards – Casino NS Tuesday

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Taste of NS, Luncheon and Prestige Awards – Casino NS Tuesday

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Taste of NS, Luncheon and Prestige Awards – Casino NS Tuesday

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Taste of NS, Luncheon and Prestige Awards – Casino NS Tuesday

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Mo Kenny performs during the Crystal Tourism awards of Excellence – WTCC Tuesday

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Mo Kenny performs during the Crystal Tourism awards of Excellence – WTCC Tuesday

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Dessert bar after the Crystal Tourism Awards of Excellence – WTCC Tuesday

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Crystal Tourism Awards of Excellence – WTCC Tuesday

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Crystal Tourism Awards of Excellence – WTCC Tuesday

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Crystal Tourism Awards of Excellence – WTCC Tuesday

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Crystal Tourism Awards of Excellence – WTCC Tuesday

 

Written by: Jennifer Falkenham